TM80 Telemetry Monitor Service Manual 7-1
7 Troubleshooting
In this chapter, TM80 problems are listed along with possible causes and
recommended corrective actions. Refer to the tables to check the device, identify
and eliminate the troubles.
The troubles we list here are frequently arisen difficulties and the actions we
recommend can correct most problems, but not all of them. For more information
on troubleshooting, contact our Customer Service Department.
7.1 Common Faults
7.1.1 The TM80 Failed to Connect to the Central Station
The CMS
cannot be
connected
Network setting
problem of TM80
IP address setting
problem
Check whether an
IP address can be
obtained under
DHCP
Check whether setting
is successful through
static IP addresses
Check whether an
IP address conflict
occurs
WLAN setting
problem
Check whether
the network
name is correctly
set
Check whether
the encryption
type is correct
If encryption is
provided, check
whether a correct
password is entered
Setting of connection
to the CMS
When the connection
mode is unicast, check
whether the IP address of
the CMS is correct
When the connection
mode is multicast,
check the port setting
Try to connect the
CMS using other
TM80 devices
If the setting is correct, other
devices cannot be connected
to the CMS. The CMS and
network devices may fail
CMS setting problem
Corresponding
devices exists in the
list on the CMS
Check whether the
device is admitted
The CMS does not
respond to the device
Check network
settings of TM80
Check configurations
and connections of
PA network devices
Connect APs using a
laptop computer and
ping the CMS to
check connectivity
The hospital’s
network does not
enable the services
needed by the TM80.
Enable relevant services,
for example, specific
UDP port and multicast
Patient setting
problem
Try to discharge the
patient on the TM80
and return to the
home screen
AP setting
problem
multicast is NOT
enabled, or DFS
channels is used
Make sure multicast is
enabled ,and DFS
channels are not in use
The TM80 is
damaged
The antenna
is loose
The Wi-Fi
module is
damaged
Regulatory demain
setting is wriong
Check whether
regulatory demain is
right
Wireless setting is
wrong
if AP only enable
2.4G, TM80 should
set to 2.4G.
EAP setting
problem
Follow EAP setting
instructions in this
manul
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