Blind Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Consultative Transfer . . . . . . . . . . . . . . . . . . . . . . . 125
Direct Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Transferring an Existing Call to Another Existing Call . . . . . . 127
Transferring to a Contact in the Directory . . . . . . . . . . . . 128
Indication of Transferred Calls . . . . . . . . . . . . . . . . . . 129
Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Local Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . 130
Creating a Conference Call by Joining Two Existing Calls . . . . 133
Joining Additional Parties to Active Conferences . . . . . . . . 134
Ending a Conference and Transferring Remaining Parties . . . 134
Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Managing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
General Directory Functions . . . . . . . . . . . . . . . . . . . . 137
Local Directory Features . . . . . . . . . . . . . . . . . . . . . . 140
External Directory Source Features . . . . . . . . . . . . . . . . 148
Received Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Accessing and Using the Received Callers List . . . . . . . . . . 151
Editing Entries in the Received Callers List . . . . . . . . . . . . 152
Deleting Entries from the Received Callers List . . . . . . . . . 153
Copying Entries to the Local Directory . . . . . . . . . . . . . . 154
Missed Calls Indicator . . . . . . . . . . . . . . . . . . . . . . . 154
Downloading the Received Callers List to Your PC . . . . . . . . 156
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
DND and Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
DND Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 158
Configuring DND Modes Using the IP Phone UI . . . . . . . . . 161
Call Forward Configuration . . . . . . . . . . . . . . . . . . . . 162
Configuring a Call Forward Key . . . . . . . . . . . . . . . . . . 163
Configuring Call Forward Using the Mitel Web UI . . . . . . . . 164
Using Call Forward via the IP Phone UI . . . . . . . . . . . . . . 166
Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Display DTMF Digits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Configuring Display of DTMF Digits . . . . . . . . . . . . . . . . 171
Play Call Waiting Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Configuring Call Waiting Tone . . . . . . . . . . . . . . . . . . . 172
Stuttered Dial Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Configuring Stuttered Dial Tone . . . . . . . . . . . . . . . . . . 173
XML Beep Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Configuring XML Beep Support . . . . . . . . . . . . . . . . . . 174
Status Scroll Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174