Operations 12 - 9
12.1.1.3 Managing Crash Dump Files
Managing Firmware and Configuration Files
Crash files are generated when the device encounters a critical error that impairs the performance of the device. When a critical
error arises, information about the state of the device at that moment is written to a text file. This file is used by Motorola
Solutions Support Center to debug the issue and provide a solution to correct the error condition.
To view and manage the crash information files:
1. Select a target device from the left-hand side of the UI.
Figure 12-9 Device Browser
2. Select the down arrow next to the device to view a set of operations that can be performed on the selected device.
Figure 12-10 Device Browser - Options for a device
3. Select Clear Crash Info to display the Clear Crash Info window.
Figure 12-11 Clear Crash Info screen
To Next Page
Loading...
