Introduction
12
Customer Service
At MTi we support our customers with knowledgeable assistance every step of the way. From the original
decision-making involved in selecting the System, through the installation process, to further modifications
and troubleshooting down the road, we’re just a phone call away.
When you call (800) 426-6844 or (503) 648-6500 between 8 a.m. and 5 p.m. Pacific Time weekdays, you
can talk to one of our Customer Service Representatives who will help you with any questions concerning
our products or consumer electronics in general. They can talk you through the installation process, help
you adapt your System to respond to changes in your product line, or help you determine the causes and
solutions for any problems you might encounter. Don’t hesitate to call, that’s what we’re here for. Our e-
mail address is cservice@mti-interactive.com. And our FAX number, if you want to send us a picture of your
challenge, is (503) 648-7500.
Custom Displays
MTi manufactures a complete range of display fixtures – from countertop units to full-room systems, for all
types of consumer electronics retailing. Our designers can create a display for your space using your
requirements and our knowledge of audio/video display design – just give us your dimensions and
component mix. Or we can work with your designers and architects to create just what you have in mind.
Our expert cabinet makers will finish the displays in high-quality laminate, paint, carpet, or any combination
of surface treatments you specify.
Applications include (but are not limited to): car audio and security, cellular, home audio, home theatre,
and video (VCRs, camcorders, monitors).
Our designers make use of the latest principles of acoustic design. All the components in your display are
given their best presentation, with optimum performance and no sound distortion.
Displays can include:
• Component Display Mounting Panels (blank, DIN, 1/2 DIN, Double DIN Shaft, or cut to
your specs),
• Speaker Display Mounting Panels (Front, Rear, Blanks, Subwoofer sizes, Standard Cutouts,
or cut to your specs),
• Duratrans or backlit signs, and graphics (Product/company logos, or other special signage).
Displays can be completely component-loaded at MTi and shipped to your location ready to move in and
power up. Or shipped with only Switching and wiring installed, for you to load at your location. Or we can
ship you the cabinetry with Switching separate for you to install yourself.
Please contact your MTi Sales Representative for more information on MTi displays.
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