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4.15 Service Call Error
When certain machine problems occur these message will appear in the LCD.
4.15.1 Call For Service
Symptom: “Call For Service” is in the LCD.
Suggested corrective action:
1. Open the platen cover and verify the lamp is on.
2. Verify the mirror carriage moves normally. (See “Mirror carriage error”, page 4-3)
3. If during step 1 the lamp is not on, check the following connection:
• Lamp assembly to the Inverter PCB (CN2)
• Inverter PCB (CN1) to the Harness to the CCD PCB (P4)
4. Replace the lamp and/or the Inverter PCB.
4.15.2 Please Call Service
The errors messages and an explanation of each are outlined below.
1: RX Motor Error
2: Fan Error
3: Fuser Error
4: Drum Error
5: Developer Error
When certain machine problems occur a “Please Call Service” message will appear in the LCD. When
this message appears, access the printer maintenance mode / Service call function to determine the
cause of the “Please Call Service” error message.
To access the printer maintenance modes:
1. Press <Menu>, <*>, <0>, <6>.
The mode is contained within two main menu level.
Set Replace Counter
/ /Enter
Service Call
/ /Enter
2. Press < > or < > until “Service Call” appears in the LCD and then press <Enter>.
3. The kind of printer error will be displayed.
Service Call
Heater Error
4. Press < > or < > to show the other printer error.
5. Press <Stop> to exit this mode.
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