Troubleshooting RJ-900X series OPERATION MANUAL
6-18
6.2.5 Error requiring a restart
This section describes the details of the display when an error requiring a restart occurs and its remedy.
An error requiring a restart is displayed if a fatal operational failure such as the following occurs.
• When an obstacle which prevents printing occurs
• When a problem occurs with the electrical circuit (PCB, motor, sensor, etc.) of the printer
• When a failure on the printer control program occurs
If an error requiring a restart occurs, the printer stops operating after performing the following
operations.
1. The drive power automatically shuts down.
2. All lamps on the operation panel blink, and the buzzer rings continuously.
3. The error message is displayed on the operation panel.
Pressing any key on the operation panel stops the beeping.
For an error requiring a restart, operation will return to normal after removing the cause of the error and
restarting the printer.
If the same error continues to be displayed, contact the MUTOH local dealer. Be sure to tell us the code
no. of the error message when you contact us.
• "***" in the error message is the code no. that indicates what type of error occurred.
• The command code representing the error occurred is indicated in [ ].
• For the settings on your PC side, refer to the Operating Manual attached with your PC.
No. Display Description Remedy Reference
1
E** Error [ ] A problem that does not
have a remedy.
1. Remove obstacles such
as paper scraps in the drive
system.
6.3 The
media is
jammed
2. Confirm that the replaced
items are correctly
attached.
5.1 Replaci
ng consumable
components
3. Turn off the printer
power, and turn it on again
after more than 10 seconds.
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