RJ-900X series OPERATION MANUAL Troubleshooting
6-9
6.1.3 Media-related troubleshooting
（1）The media deviates or is torn during initialization.
• If the media is jammed or torn, remove it according to "6.3 The media is jammed".
No. Possible cause Remedy Reference
1
Are you using the dedicated media? Use the dedicated media.
4.2.1 Media
2
Is the loading position of the media
correct?
Set the media correctly.
3.4.2 Loading
roll media
3.4.3 Loading
sheet media
3
Is the scroller set correctly? Set the scroller correctly.
3.4.1 Roll
media loading
4
Are there any foreign materials such
paper attached to the pressurizing
roller?
Clean the pressurizing roller.
5.2.2 Cleanin
g inside the printer
5
Is the printer being used in an
environment other than the one
specified, such as in direct sunlight?
Only use the printer in an environment that
is specified for use.
Installation
manual
6
Did you load sheet media? Set the media size detection method to
"Vert." or "Hori.".
4.5.1.2 Media
Set Menu
7
Are you using folded, torn or rolled
media?
Replace the media.
4.2.2 Caution
s on handling
media
8
Does the media curl or float? Use the dedicated media.
If media that is not dedicated is used, set the
following items in the MediaSet Menu.
• Media
• Stiffness
4.2.1 Media
4.5.1.2 Media
Set Menu
No. Possible cause Remedy Reference
1
Are you using the dedicated media? Use the dedicated media.
4.2.1 Media
2
Is the loading position of the media
correct?
Set the media correctly.
3.4.2 Loading
roll media
3.4.3 Loading
sheet media
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