VJ-1628X OPERATION MANUAL Troubleshooting
7.1 Malfunctions and failures 331
(4) White or black lines appear on printed media
(5) Printing lines are not straight
(6) Printing lines are duplicated or patchy
No. Possible cause Remedy Reference
1 Are you using the recommended media? Use the recommended media.
4.2.1 Media
type
2 Is the roll media loaded correctly? Load the roll media correctly.
3.5.1 Loading
roll media
3 Are Nozzles in good condition? Perform Head cleaning.
6.4.3 Head
cleaning
4 Did you perform Micro adjust print? Perform Adjust print.
3.7 Print
quality adjustment
5 Did you perform Media feed compensation? Perform Media feed compensation.
4.2.6 Media
feed
compensation
6 Is the temperature setting of each heater
appropriate?
Set the temperature appropriately.
5.1.1.1.4 Pre-
heater menu to
5.1.1.1.6 Dryer
menu
7 Is the head height set to “High” or “Mid”? Return the head height to "Low".
4.2.5 Head
height adjustment
No. Possible cause Remedy Reference
1 Is Ink cartridge within the validity period? Use a new Ink cartridge.
6.3.1
Replacing Ink
cartridges
2 Are you using the recommended media? Use the recommended media.
4.2.1 Media
type
3 Did you perform Micro adjust print? Perform Adjust print.
3.7 Print
quality adjustment
4 Did you perform Media feed compensation? Perform Media feed compensation.
4.2.6 Media
feed
compensation
No. Possible cause Remedy Reference
1 Are Nozzles in good condition? Perform Head cleaning.
6.4.3 Head
cleaning
2 Is the head height set to “High” or “Mid”? Return the head height to “Low”.
4.2.5 Head
height adjustment
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