Monitoring System Access and Performance
485
ProSecure Unified Threat Management (UTM) Appliance
Figure 289. Diagnostics, screen 1b of 3
Send a Ping Packet
Use the ping utility to send a ping packet request in order to check the connection between
the UTM9S and a specific IP address. If the request times out (no reply is received), it usually
means that the destination is unreachable. However, some network devices can be
configured not to respond to a ping. The ping results are displayed on a new screen; click
Back on the browser menu bar to return to the Diagnostics screen.
 To send a ping:
1. Locate the Network Diagnostics section on the Diagnostics screen. In the IP Address
field, enter the IP address that you want to ping.
2. Do one of the following:
• Make sure that the Ping through VPN tunnel? check box is cleared, and then select
a gateway from the Select Local Gateway drop-down list. (The Select VPN Tunnel
drop-down list is masked out.)
• Select the the Ping through VPN tunnel? check box, and then select a VPN tunnel
from the Select VPN Tunnel drop-down list. (The Select Local Gateway drop-down list
is masked out.)
3. Click the Ping button. The results of the ping are displayed in a new screen. To return to the
Diagnostics screen, click Back on the browser menu bar.
Trace a Route
A traceroute lists all routers between the source (the UTM9S) and the destination IP address.
 To send a traceroute:
1. Locate the Network Diagnostics section on the Diagnostics screen. In the IP Address
field, enter the IP address for which you want trace the route.
To Next Page
Loading...
Need help?
General
