Troubleshooting and Using Online Support
501
ProSecure Unified Threat Management (UTM) Appliance
Figure 295.
2. Enter the settings as explained in the following table:
3. Click Submit.
Access the Knowledge Base and Documentation
To access NETGEAR’s knowledge base for the UTM, select Support > Knowledge Base.
To access NETGEAR’s documentation library for your UTM model, select Support >
Documentation.
Table 128. Malware Analysis screen settings
Setting Description
Email Address The email address of the submitter to enable NETGEAR to contact the submitter
if needed.
File Location Click Browse to navigate to the file that you want to submit to NETGEAR.
Source / Product Model Specify where the file originated (for example, an email address if received
through email) and, if known, which product or scan feature (for example, the
UTM or a desktop antivirus application) detected the file.
Description As an option, include a description or any information that is relevant.
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