Oki C911 - Page 56

45530603TH Rev.2
4-11
Oki Data CONFIDENTIAL
4. TROUBLESHOOTING PROCEDURE
LCD Status Message
( represents a blank line.)
Online
indicator
Inspection
lamp
Details
Error
code
Incompatible Toner
%COLOR%
Please see HELP for
details
Off Blink The detected toner cartridge is not optimal.
Invalid Toner Detected
Error 6240: Yellow
Error 6241: Magenta
Error 6242: Cyan
Error 6243: Black
Error 6244: White
Error 6245: Clear
Error
6240
6241
6242
6243
6244
6245
Open %TRAY% Side
Cover
Paper Remain
Please see HELP for
details
Off Blink Indicates due to occurrence of a paper
jam, the successively fed paper remains
in the printer.
Error 631: Tray1 Side Cover
Error 632: Tray2 Side Cover
Error 633: Tray3 Side Cover
Error 634: Tray4 Side Cover
Error 635: Tray5 Side Cover
Error
631
632
633
634
635
Open Right Side
Cover
Paper Remain
Please see HELP for
details
Off Blink Indicates due to occurrence of a paper
jam, the successively fed paper remains
in the printer.
Error 637: J0: Paper Feed Path
Error
637
Check Exit Unit
Paper Remain
Please see HELP for
details
Off Blink Indicates due to occurrence of a paper
jam, the successively fed paper remains
in the printer.
Error 638: J1: Paper Transport Path
Error 639: J2: Paper Exit Path
Error
638
639
Check Duplex Unit
Paper Remain
Please see HELP for
details
Off Blink Indicates due to occurrence of a paper
jam, the successively fed paper remains
in the printer.
Error 640: J4: Duplex Entry Path
Error 641: J5: Duplex Reversal Path
Error 642: J3: Duplex Transport Path
Error
640
641
642
Check the lower side
of Duplex Unit
Paper Remain
Please see HELP for
details
Off Blink Indicates detection of paper remaining in
the multi-pass print path.
Error 650: Multi Path Jam
Error
650
LCD Status Message
( represents a blank line.)
Online
indicator
Inspection
lamp
Details
Error
code
Check Face Down
Stacker
Paper Remain
Please see HELP for
details
Off Blink Indicates detection of paper remaining
between the fuser unit and the Face
Down stacker.
Error 651: Paper Face Down
Error
651
Change %MEDIA_
SIZE%
%MEDIA_TYPE% in
MPTray
Press OK Button
Please see HELP for
details
Off Blink Indicates disagreement between the
media type set to the tray and the print
data.
Prompts the user to load proper paper in
the tray. (It takes time until the statue is
cleared after insertion of the tray and rise
of the lever.)
Error 660: MP Tray
The unit of paper size in the Custom
mode follows the unit for display (menu
setting) specified for MP Tray unless
otherwise specified by the driver.
If specified by the driver, paper size is
displayed in the unit specified by the
driver.
Paper size display in the Custom mode:
“<Width> x <Length> <unit>”
ex : 210 x 297 mm
8.5 x 11.0 inch
The user needs to press the OK button
after replacement of the paper.
If Media_Size covers both portrait and
landscape, %MEDIA_SIZE% additionally
shows an icon indicating the paper
orientation after the paper size.
Error
660