Chapter 12: Status Reports
236 Console Server & RIM Gateway User Manual
 Select Status: Support Report and you will be presented with a status snapshot
 Save the file as a text file and attach it to your support email
12.4 Syslog
The Linux System Logger in the console server maintains a record of all system messages and errors:
 Select Status: Syslog
The syslog record can be redirected to a remote Syslog Server:
 Enter the remote Syslog Server Address and Syslog Server Port details and click Apply
The console maintains a local Syslog. To view the local Syslog file:
 Select Status: Syslog
To make it easier to find information in the local Syslog file, a pattern matching filter tool is provided.
 Specify the Match Pattern that is to be searched for (e.g. the search for mount is shown below) and click Apply.
The Syslog will then be represented with only those entries that actually include the specified pattern
12.5 Dashboard
The Dashboard provides the administrator with a summary of the status of the console server and its Managed Devices.
Custom dashboards can be configured for each user groups.
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