– If a destination extension rings, and then the call is redirected to the forward destination by the
FWD—No Answer or Busy/No Answer feature.
– If a call waits in a queue of an incoming call distribution group, and then the call is redirected to the
overflow destination by the Queuing Time Table. (® 10.1.6 ICD Group Features—Queuing)
In the above cases, the forwarding counter resets to zero, and the call can be forwarded up to four times
again from the destination extension described above.
Original
destination
Incoming
call
A B C D E F
1 2 3 21
FWD—No Answer
• Boss & Secretary feature
It
is possible to call the original extension from the destination extension regardless of the forward setting.
FWD—All Calls
Call or
transfer a call
Boss
(Original)
Secretary
(FWD destination)
Incoming
call
• Remote Forward setting
A flexible button customized as a Group FWD button can be used to set or unset the FWD feature for an
extension by specifying its extension number.
To allow this feature, the extension subject to this operation must specify the Remote FWD COS setting.
The authorized extension with the specified Remote FWD COS can then assign a Group FWD button to
perform remote forwarding. The forwarding status of the target extension can be checked via the LED of
the button.
Note
Pressing this button only allows the forwarding feature to be enabled or disabled. The forwarding
destination should be set at the extension subject to this operation. Also, DND cannot be enabled or
disabled.
[Example]
– Setting Group FWD from "Secretary"
extension to "Boss" extension
If the "Secretary" (Ext. 102) presses the
assigned Group FWD button, forwarding
for the
"Boss" (Ext. 101) will be turned on
(the LED will turn red).
Secretary
Extn. 102
Boss
Extn. 101
DSS button
(FWD 101)
Forwarding
enabled
Document Version 2016-03 Feature Manual 153
7.1.6 FWD (Call Forwarding)
To Next Page
Loading...
