[Example]
Outside Party
(01-2345-6789)
Telephone Company
Call Pickup Group
PBX
Extn. 101
(Ringing)
Extn. 103
(Idle)
Caller’s name
Caller’s number
Called Extn. Information
Extn. 104
(Idle)
Caller’s name
Caller’s number
Called Extn. Information
Extn. 102
(Idle)
Caller’s name
Caller’s number
Called Extn. Information
Extension Number
Extension Name
Absent Message
Extension Number
Extension Name
Absent Message
Extension Number
Extension Name
Absent Message
Call Pickup Deny:
Preventing other extensions from picking up calls ringing at your extension is also possible.
Conditions
• Call Pickup applies to:
Intercom, CO line, and doorphone calls
• Internal Call Block
An extension which cannot call certain extensions based on Class of Service (COS) programming (®
10.1.15 Internal Call Block) also cannot pick up calls ringing at those extensions.
[Directed Call Pickup]
• A user can also pick up a call to a specified extension by pressing the corresponding DSS button. This
feature is only available when (1) the user’s extension is allowed to use this feature through COS
programming, (2) DSS buttons for extensions or incoming call distribution (ICD) groups have this feature
enabled through system programming, and (3) the light pattern of DSS buttons for incoming calls to
extensions or ICD groups is set to "On or Flash" through system programming.
The light pattern of a DSS button for an incoming call to an extension or Incoming Call Distribution (ICD)
group can be programmed through system programming. Call Pickup is available only when the DSS button
is red flashing.
Document Version 2016-03 Feature Manual 63
4.1.8 Call Pickup
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