Pima Hunter-Pro Series - Page 86

86
Troubleshooting
Hunter-Pro Series & Captain 8 Installation Guide
Fault
Cause & action to take
KEYPAD NOT
CONNECTED
No communication between the keypad and the PCB. Check the following:
1. The wire between the “OUT” terminal on the PCB and the keypad.
2. Keypad’s voltage supply is lower than 13V. Verify that no more than 8
keypads are connected to the panel.
3. Keypad fault - replace it
4. Panel PCB fault - replace it
Phone Line Fault
No dial tone. Disconnect any other phone/fax connected to it and check again.
Tip: the panel tests the phone line constantly.
Keypad X Fault
1. Check the ID of this keypad.
2. Check the wiring of this keypad.
3. If the ID and wiring are OK, disconnect the keypad and connect it as close as
possible (50 cm max.) to the panel. If the keypad is still out-of-order, consult
your dealer.
Detec. Vol. Fault
1
The detectors voltage wires are shortened
Expander X Fault
Expander’s X communication or voltage fault
Expander X Tamper
Expander’s X tamper switch is open
Keypad X Tamper
Keypad’s X tamper switch is open
Other Keypad in use
Another keypad is being programmed, or a remote control session is being
performed
GSM-200 faults
GSM Unit Fault
Connection or module fault
GSM Comm. Fault
Communication fault with Monitoring Station #1
GSM Link Fault
Low reception or jamming
SIM Card Fault
No SIM card is inserted or SIM card fault
GSM Com. Fault 2
Communication fault with Monitoring Station #2
For further information on GSM-200, refer to its installation guide
Communication faults
W/L Unit Tamper
The I/O-WN’s tamper was opened or faulty.
For further information on the I/O-WN’s communication faults , refer to its
installation guide.
Check Keypad
number
Keypad’s ID does not match the programmed number of keypads (see section
6.3.4)
Central Station. Com.
Fault
Incompatible protocol or phone line fault.
Check the following:
 The phone wires
 In the “Communication options” menu, “P - Connected T.Line” is set to “+”
(see section 6.5.4).
 At least one Monitoring Station phone number is set (see section 6.5.3) and
the numbers are correct.
 The account ID of Monitoring Station #1 is not zero.
 The communication format is compatible with that of the Monitoring Station.
 A prefix is set, if required.
SMS Com. Failure
The provider’s SMS center is unreachable
Install SMS Unit
Install the SMS-100 module
Network Fault
Communication failure between the panel and the PIMAnet
IO-R X Fault
-
IO-R X Tamper
I/O-R X tamper is open
IO-R X Voltage
I/O-R X low voltage
Wireless Jamming
-
IO-8 X Voltage
I/O-8 X low voltage
SV: zone name
Wireless supervision: a detector is not communicating with the panel