ERROR CODES
B465 4-10 SM
Code Meaning Suggested Cause/Action
9-51 Jam at the paper exit of the
upper paper feed unit.
• Check for a blockage in the paper feed path.
• Check the paper feed mechanisms inside the
unit.
• Check if the sensor is defective.
9-60 Printer error occurs during
reception
If substitute reception is switched off and a paper
jam or other printer error occurs, the machine will
terminate the reception.
• Check the printer mechanism.
9-61
Memory overflow occurs
during reception
• Check the SAF.
9-80
Bypass feed - paper non-
feed or jam at the entrance
• Check the registration roller and sensor.
9-81 Bypass feed - paper length
exceeds the maximum limit
(600 mm)
• Check the paper feed mechanism and sensors.
9-84
Paper non-feed or jam at
the cassette entrance
• Same as 9-07
22-00
Original length exceeded the
maximum scan length
• Divide the original into a few pages.
• Check the resolution used for scanning. Lower
the scan resolution if possible.
• Add optional page memory.
22-01 Memory overflow while
receiving
• Wait for the files in the queue to be sent.
• Delete unnecessary files from memory.
• Transfer the substitute reception files to an
another fax machine, if the machine’s printer is
busy or out of order.
• Expand SAF memory.
22-02 Tx or rx job stalled due to
line disconnection at the
other end
• The job started normally but did not finish
normally; data may or may not have been
received fully.
• Restart the machine.
22-04 The machine cannot store
received data in the SAF
• Update the ROM
• Replace the FCU.
23-00 Data read timeout during
construction
• Restart the machine.
• Replace the FCU
25-00 The machine software
resets itself after a fatal
transmission error occurred
• Update the ROM
• Replace the FCU.
F0-xx V.34 modem error
• Replace the FCU.
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