ERROR CODES
SM 4-9 B465
Fax Unit
B465
Code Meaning Suggested Cause/Action
6-10 G3 ECM - error frames still
received at the other end
after all communication
attempts at 2400 bps
• Check for line noise.
• Adjust the tx level (use NCU parameter 01 or the
dedicated tx parameter for that address).
• Check the line connection.
• Defective remote terminal.
6-11 G3 ECM - printing
impossible because of a
missing first line in the MMR
coding
• Check for problems in the printer mechanism.
6-21 V.21 flag detected during
high speed modem
communication
• The other terminal may be defective or
incompatible.
6-99
V.21 signal not stopped
within 6 s
• Replace the FCU.
9-00
PIN code response because
of printer SC error
• Fix and release the SC error
9-02 DMA receiving error (PLU)
• Replace the FCU.
9-03
Paper eject error at the last
page (with image data)
9-04 Paper eject error at the last
page (without image data)
9-05 Paper eject error
• Check the printer drive components and sensors
9-07 Paper non-feed or jam at the
cassette entrance
9-08 Paper jam inside the
development area
9-09 Paper jam in the fusing exit
area
• If the problem persists, replace the FCU.
9-10 Toner end detected
• Replace the cartridge.
9-12 Cover open detected during
printing
• Close the cover, or check the cover sensors.
9-13 LD interlock error
• Replace the polygon motor
• Replace the LD unit
9-14 PSU overheat
• Check the machine’s environment
• Replace the PSU
9-17 Charge corona unit failure
• If the problem persists, replace the FCU.
9-20 Laser diode failure
9-22 Fusing lamp failure
9-23 Hexagonal mirror motor
failure
9-24 Main motor failure
• If the problem persists, replace the FCU.
9-29 Power pack error
• Check the connections
• Replace the power pack or FCU
9-50 Paper non-feed or jam
inside the upper paper feed
unit
• Check if a recommended type of paper is used.
• Check if the paper guides are aligned to the
paper correctly.
• Check the paper feed mechanism in the unit.