ERROR CODES
B465 4-8 SM
Code Meaning Suggested Cause/Action
5-20 Storage impossible because
of a lack of memory
5-21 Memory overflow
• Temporary memory shortage.
• Test the SAF memory.
• Replace the FCU board
5-22 Mode table overflow after
the second page of a
scanned document
• Wait for the messages which are currently in the
memory to be sent or delete some files from
memory.
5-23 Print data error when
printing a substitute rx or
confidential rx message
• Test the SAF memory.
• Ask the other end to resend the message.
• Replace the FCU board.
5-24 Memory overflow after the
second page of a scanned
document
• Try using a lower resolution setting.
• Wait for the messages which are currently in the
memory to be sent or delete some files from
memory.
5-25 SAF file access error
• Replace the FCU board.
5-30 Mode table for the first page
to be printed was not
effective
• Replace the FCU or IC memory card.
6-00
G3 ECM - T1 time out
during reception of facsimile
data
6-01 G3 ECM - no V.21 signal
was received
6-02 G3 ECM - EOR was
received
• Try adjusting the rx cable equalizer.
• Replace the FCU or NCU.
6-03
G3 ECM - non-standard
V.21 code received
• The other terminal may be defective.
6-04 G3 ECM - RTC not detected
• Check the line connection.
• Check connections from the NCU to the FCU.
• Check for a bad line or defective remote terminal.
• Replace the FCU or NCU.
6-05 G3 ECM - facsimile data
frame not received within 18
s of CFR, but there was no
line fail
• Check the line connection.
• Check connections from the NCU to the FCU.
• Check for a bad line or defective remote terminal.
• Replace the FCU or NCU.
• Try adjusting the rx cable equalizer
Cross reference
• Rx cable equalizer - G3 Switch 07 (PSTN)
6-06 G3 ECM - coding/decoding
error
• Defective FCU.
• The other terminal may be defective.
6-08 G3 ECM - PIP/PIN received
in reply to PPS.NULL
• The other end pressed Stop during
communication.
• The other terminal may be defective.
6-09 G3 ECM - ERR received
• Check for a noisy line.
• Adjust the tx levels of the communicating
machines.
• See code 6-05.