ERROR CODES
SM 4-7 B465
Fax Unit
B465
Code Meaning Suggested Cause/Action
2-12 Modem clock irregularity
• Replace the FCU.
2-13 Modem initialization error
• Turn off the machine, then turn it back on.
• Update the modem ROM.
• Replace the FCU.
2-20 Abnormal coding/decoding
(CPU not ready)
• Replace the FCU.
2-23
JBIG compression/
reconstruction error
2-24 JBIG ASIC error
• Turn off the machine, then turn it back on.
• Replace the FCU if the error occurs frequently.
2-25
JBIG data reconstruction
error (BIH) error
2-26
JBIG data reconstruction
error (Float marker error)
2-27 JBIG data reconstruction
error (End marker error)
2-28 JBIG data reconstruction
error (Timeout)
• JBIG data error.
• Check the remote terminal’s JBIG function.
• Replace the FCU if the error occurs frequently.
2-50 The machine resets itself for
a fatal FCU system error
• If this is frequent, update the ROM, or replace the
FCU.
2-51
The machine resets itself
because of a fatal
communication error
• If this is frequent, update the ROM, or replace the
FCU.
2-52 Memory resource releasing
error after communication
Check the connection between FCU and NCU
board.
3-30 Mismatched specifications
(rx capability)
• Check the receive capabilities requested from the
other terminal.
4-00
One page took longer than 8
minutes to transmit
Check for a bad line.
Try the communication at a lower resolution, or
without halftone.
Change the FCU.
4-01
Line current was cut
• Check the line connector.
• Check the connection between FCU and NCU.
• Check for line problems.
• Replace the FCU or the NCU.
4-02 The other end cut the
received page as it was
longer than the maximum
limit.
• Split the page into smaller pieces, or ask the
other end to change their maximum receive
length setting, then re-send.
4-10 Communication failed
because of an ID Code
mismatch (Closed Network)
or Tel. No./CSI mismatch
(Protection against Wrong
Connections)
• Get the ID Codes the same and/or the CSIs
programmed correctly, then resend.
• The machine at the other end may be defective.
5-00
Data construction not
possible
5-01
Data reconstruction not
possible
5-10 DCR timer expired
• Replace the FCU.