SERVICE CALL CONDITIONS
SM 4-3 B044/B045/B046
Trouble-
shooting
No. Definition
SC
Code
Error
Code
Level
Symptom Possible Cause
SBU auto-adjustment error192 1-05 B
During SBU auto-adjustment
(☛ SP4-908), the detected
white level was out of range.
• SBU auto adjustment was not done
correctly (☛ 3.13)
• Exposure lamp defective
• SBU harness defective
• Bad connection
• Defect in optics system (dirty
scanner mirror, mirror out of
position. etc.)
• Defective stabilizer board (or
connector)
• Incorrect start position or length for
white plate scanning (☛ SP4-015)
• Scanner HP sensor out of position
Charge roller current leak302 9-17 B
Current leak at the charge
roller was detected.
• Charge roller damaged
• High voltage supply board defective
• Poor connection of the PCU
Polygon mirror motor error320 9-23 B
Did not detect lock signal from
polygon mirror motor within 10
seconds after motor ON signal;
or, lost lock signal for
continuous 1.5 seconds after
signal was detected.
• Polygon mirror motor (or harness)
defective
• FCU defective
Laser synchronization error322 9-20 B
Detected LD error signal for
continuous 1.5 seconds while
polygon mirror motor was
running at constant speed.
• Synchronization detection mirror
defective
• LD unit defective
• FCU defective
• LD harness damaged
• THM not in place
TD sensor error390 9-73 B
The TD sensor output less
than 0.33 V or greater than
2.64 V ten times in succession.
• TD sensor defective
• Bad connection
Development bias leak391 9-29 B
Development bias leak signal
was detected.
• Development roller defective
• High voltage supply board defective
Developer initialization error392 9-74 B
Error reading ID sensor pattern
during developer initialization.
• Forgot to remove heat seal from
replacement PCU
• ID sensor defective
• TD sensor defective
• Drum is not turning
• Development roller is not turning
• Right door not closed firmly