SERVICE CALL CONDITIONS
B044/B045/B046 4-4 SM
No. Definition
SC
Code
Error
Code
Level
Symptom Possible Cause
Transfer roller leak error 1 ("+" leak)401 9-29 B
A current leak signal for the
transfer roller was detected.
(Current feedback signal was
not detected for at least
200ms).
• Transfer roller damaged
• High voltage supply board defective
• Poor connection between transfer
unit and machine
• Transfer unit set incorrectly
Transfer roller leak error 2 ("-" leak)402 9-29 B
A current leak signal for the
transfer roller was detected.
(Current feedback signal was
not detected for at least
200ms).
• Transfer roller damaged
• High voltage supply board defective
• Poor connection between transfer
unit and machine
• Transfer unit set incorrectly
Main motor lock error500 9-24 B
Failed to detect main motor
lock signal for 7 checks in
succession (total of 700ms)
after main motor started to
rotate, or after last lock signal
was detected.
(
☛
4.4)
• Main motor defective
• Too much load on the drive
mechanism
• Motor driver damaged
Fusing thermistor open541 9-22 A
Thermistor generated
abnormal values immediately
after 24V power on. (
☛
4.4)
• Fusing thermistor defective or
disconnected
• Fusing lamp defective
• Fuse blown
• PSU defective
• Bad connection between fuser and
machine
Fusing temperature warm-up error542 9-22 A
During fusing warm-up, fusing
temperature failed to reach
target range within 22 seconds
(when starting at least 25°C
below the target temperature).
(
☛
4.4)
• Fusing thermistor defective
• Fusing lamp defective
• Thermofuse blown
• PSU defective
• Bad connection between fuser and
machine
Fusing overheat error543 9-22 A
Detected fusing temperature
remained above 230°C for 1
second.
(
☛
4.4)
• Fusing thermistor defective
• PSU defective
Fusing low temperature error544 9-22 A
Detected fusing temperature
remained abnormally low for 1
second during fusing operation
(below 140°C) or during stand-
by mode.
(
☛
4.4)
• Fusing thermistor defective
• PSU defective
• Bad connection between fuser and
machine