Ricoh D009 - Page 422

Service Call Conditions
D009/D011/D012/D013/D091/D092 3-54 SM Appendix
874 D
Delete All error 1: HDD
A data error is detected for the HDD/NVRAM after the Delete All option has
been used.
Note: The source of this error is the DataOverwriteSecurity Unit (D362)
running from an SD card.
1. Turn the main switch off/on and try the operation again.
2. Install the DataOverwriteSecurity Unit again. For more, see "Installation".
3. HDD defective
875 D
Delete All error 2: Data area
An error occurs while the machine deletes data from the HDD.
Note: The source of this error is the DataOverwriteSecurity Unit (D362)
running from an SD card.
Turn the main switch off/on and try the operation again
876
CTL
D
Log Data Error
An error is detected in the handling of the log data at power on or during
machine operation. This can be caused by switching the machine off
while it is operating.
-001
Log Data Error 1
 Damaged log data file in the HDD
Initialize the HDD with SP5832-004.
-002
Log Data Error 2
 HDD encryption unit not installed
1. Ask the customer's administrator to disable the HDD encryption
setting with a user tool.
2. Install the HDD encryption unit.