Ricoh SP 3710DN Service Manual

Updating the Firmware
SM 5-65 M0C3/M0C4/M0C5/M0C6/M0C7
System
Maintenance
6. Check the machine’s control panel for messages and the update’s current percentage of
completion.
7. Wait until the update completion message "Restart machine..." appears on the machine’s
control panel.
8. Click [Close] to close the update tool. The machine restarts following a firmware update.
9. Wait until the machine restarts. The machine performs initialization after restarting.
Touch panel models: “Please wait.” appears on the machine’s control panel.
Four-line LCD models: “Warming up...” appears on the machine's control panel.
10. Wait until the Home screen (touch panel models) or “Ready” (four-line LCD models)
appears on the machine’s control panel.
If the Home screen or “Ready” does not appear on the machine’s control panel after one
minute, the update is not complete. Refer to "If Initialization Does Not End Following a
Firmware Update".
11. Print the configuration page again.
Confirm that the firmware has been updated by checking its version (shown under
“Firmware Version” on the configuration page).
12. Reconnect the cables as they were before the update.
5.6.3 TROUBLESHOOTING
This section provides solutions to common update-related problems.
If Initialization Does Not End Following a Firmware Update
If the Home screen (touch panel models) or “Ready” (four-line LCD models) does not appear on
the machine’s control panel after one minute following a firmware update, a power failure or

Ricoh SP 3710DN Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printer fonts	PCL, PostScript
Printing colors	Black
Maximum duty cycle	- pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	300 sheets
Total output capacity	125 sheets
Maximum input capacity	550 sheets
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Power consumption (printing)	- W
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR
Sound pressure level (printing)	- dB
Product color	Black, White
Market positioning	Home & office
USB connector	USB Type-B
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Included cartridge capacity (black)	7000 pages

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm