Ricoh SP 3710DN - Mottled Image on Solid Images; Toner Scattered on Horizontal Lines

Other Problems
SM 6-33 M0C3/M0C4/M0C5/M0C6/M0C7
Troubleshooting
6.7.8 MOTTLED IMAGE ON SOLID IMAGES
Problem
Mottled image may occur around the toner near end alert of a 7K cartridge on solid images on
the second page in duplex mode.
Causes
Toner inside the cartridge has deteriorated.
Solutions
Replace the AIO with a new one.
6.7.9 TONER SCATTERED ON HORIZONTAL LINES
Problem
Toner may spread below horizontal lines.
Causes
Toner is scattered because of water contained in the paper.
Solutions
1. Ask the customer to write the horizontal lines thicker.
2. Lower the image density in UP mode.
Four-line LCD panel: UP menu > [System Settings] > [Image Density]
Touch panel: UP menu > [Setting] > [System Settings] > [Image Density]