Service Call 
 
M0C3/M0C4/M0C5/M0C6/M0C7  6-2  SM 
6.2  SERVICE CALL 
6.2.1  SERVICE CALL CONDITIONS 
The ‘SC Table’ section shows the SC codes for controller errors and other errors. The latter are 
put into four types. The type is determined by their reset procedures. The table shows the 
classification of the SC codes. 
Level  Definition  Reset Procedure 
A  To prevent damage to the machine, the main machine 
cannot be operated until the SC has been reset by a 
service representative (see the note below). 
Enter "Maintenance mode (SP 
menu)", and select [Fuser SC 
Reset], and turn the main power 
switch off and on. * 
B  SCs that disable only the features that use the 
defective item. Although these SCs are not shown to 
the user under normal conditions, they are displayed 
on the operation panel only when the defective feature 
is selected. 
Turn the main power switch off 
and on. 
C  The SC history is updated. The machine can be 
operated as usual. 
The SC will not be displayed. 
Only the SC history is updated. 
D  Turning the main power switch off then on resets SCs 
displayed on the operation panel. These are 
re-displayed if the error occurs again. 
Turn the main power switch off 
and on. 
 
To prevent damage to the machine, the machine cannot be operated until the fusing related SC 
has been reset by a service representative. 
The SC reset procedure is as follows ; 
1.  Enter the "Maintenance mode (SP menu)". 
2.  Select [Fuser SC Reset] 
Four-line LCD panel: [Engine maintenance] > [Fuser SC Reset]. 
Touch panel: [Engine Service Setting] > [Fuser SC Reset]. 
3.  Press "Execute", and then turn the machine off and on.