Ricoh SP 3710DN - Page 203

Updating the Firmware
SM 5-69 M0C3/M0C4/M0C5/M0C6/M0C7
System
Maintenance
Messages Causes Solutions
update has completed then
restart the machine.***
The downloaded file is
damaged.
Using the copy, fax, print, and
scan functions while updating
the firmware may damage the
file.
The [Firmware Update (USB)]
or [Firmware Update (LAN)]
button was clicked while the
machine was faxing, printing,
scanning, or copying.
Wait for the current job to
finish, disconnect any
unnecessary cables from the
machine, and then try again.
The firmware file is damaged.
Download the firmware
package from our website
again.
The machine is busy.
The machine is being operated
through the control panel.
Cancel any operations being
performed through the control
panel. Put the machine into
standby mode, and then
perform the update again
• There is an unsent fax in
the machine’s memory.
• There is a received fax
waiting to be printed.
• Send or delete the unsent
fax, and then try again.
• Print the received fax, and
then try again.
The [Firmware Update (USB)]
or [Firmware Update (LAN)]
button was clicked when the
update was already in
progress.
Clicking the [Firmware Update
(USB)] or [Firmware Update
(LAN)] button during the
update process does not
interfere with any ongoing
update.
Ignore this error message and
complete the update using the
procedure shown in this
manual.
The machine is not ready.
The USB cable is not
connected.
Make sure the USB
connection between the
machine and computer is
secure.
If this message persists, try
another USB cable.