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Ricoh SP 3710DN - Page 215

Ricoh SP 3710DN
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Service Call
SM 6-7 M0C3/M0C4/M0C5/M0C6/M0C7
Troubleshooting
No. Type Error Name/Error Condition/Major Cause/Solution
Defective fusing lamp
The overheat protection mechanism started working
1. Reset the SC.
2. Replace the fusing unit.
3. Replace the drawer harness.
4. Replace the PSU.
No. Type Error Name/Error Condition/Major Cause/Solution
SC543 A High temperature error (soft)
The detected temperature stays at 235°C for 0.5 second, and this consecutively
occurs 10 times.
Defective main board
Defective PSU
1. Reset the SC.
2. Replace the main board.
3. Replace the PSU.
4. Replace the fusing unit.
5. Replace the drawer harness.
No. Type Error Name/Error Condition/Major Cause/Solution
SC544 A High temperature error (hard)
The detected temperature stays at 250°C for 0.2 second, and this consecutively
occurs 4 times.
Defective main board
Defective PSU
Defective fusing unit
1. Reset the SC.
2. Replace the fusing unit.
3. Replace the drawer harness.
4. Replace the PSU.

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