Error Messages 
 
SM  6-17  M0C3/M0C4/M0C5/M0C6/M0C7 
Message  Causes  Solutions 
duplex unit. 
Misfeed: Dup. Unit  Only when using the four-line 
LCD models. 
Paper has jammed in the 
duplex unit. 
Misfeed: Standard Tray  Only when using the touch 
panel models. 
Paper has jammed in the 
paper exit area. 
Remove the jammed paper. 
Misfeed: Main Tray  Only when using the four-line 
LCD models. 
Paper has jammed in the 
paper exit area. 
Misfeed: Tray 1  Paper has jammed in the tray 
1 paper input area. 
Remove the jammed paper. 
Misfeed: Tray 2  Paper has jammed in the tray 
2 paper input area. 
Remove the jammed paper. 
Net Communication Error  Connection with the server 
was lost while sending or 
receiving data. 
Contact the network administrator. 
Network is not Ready  A scanned file could not be 
sent because the machine 
has not received IP address 
information from the DHCP 
server completely. 
Wait until the machine receives the 
IP address information completely, 
and then try the operation again. 
On Hook or Stop key  The machine has been 
off-hook for an extended 
period of time. 
Put down the handset phone or 
press the [Clear/ Stop] key. 
Out of Paper: X  The indicated tray has run 
out of paper. 
Load paper in the indicated tray. 
Please Restart Machine  The machine needs to be 
restarted. 
Turn off the power, and then turn it 
back on. 
Replace Required Soon: 
Toner(Black) 
Only when using the touch 
panel models. 
Prepare a new print cartridge.