Ricoh SP 3710DN Service Manual

Settings for @Remote Service (for Printer Models)
SM 2-7 M0C3/M0C4/M0C5/M0C6/M0C7
Installation
[RC Gate Proxy Server: Proxy Server]: Select [Enable] in the pull down menu.
[RC Gate Proxy Server: Proxy Address]: Input the address of the proxy server.
[RC Gate Proxy Server: Port Number]: Input the HTTP proxy port number.
[RC Gate Proxy Server: User Name]: Enter the HTTP proxy authentication user name.
[RC Gate Proxy Server: Password]: Enter the HTTP proxy authentication password.
[Remote Communication Gate Setup: Request No.]: Input the request No.
12. Enter the "Maintenance Mode (SP mode)".
13. Check if the function flag is "Disable (Default)".
SP menu > [@Remote] > [Remote Service] > [Function Flag]
14. Remove the USB cable from the machine, and connect to the user's LAN.
Restore the IP address of the customer engineer's PC. (When using a USB cable, skip this
step.)
Execute the @Remote Settings
1. Enter the "Maintenance Mode (SP mode)".
2. Check if the @Remote status is "0".
SP menu > [@Remote] > [Remote Service] > [Instl:Condition]
If the @Remote status is not "0", ask the @Remote Center Administrator.
3. Confirm the Request Number.
SP menu > [@Remote] > [Remote Service] > [Instl:Reference]
4. Check the confirmation result.
SP menu > [@Remote] > [Remote Service] > [Instl:Ref Rslt]
Value Meaning Solution/ Workaround
0 Succeeded -
1 Request number error Check the request number again.
3 Communication error (proxy enabled) Check the network condition.
4 Communication error (proxy disabled) Check the network condition.
5 Proxy error (authentication error) Check the proxy user name and password.
8 Other error See "Error Codes" below this.
9 Request number confirmation executing Processing… Please wait.
5. Make sure that the screen displays the Location Information only when it has been input at
the Center GUI.
SP menu > [@Remote] > [Remote Service] > [Instl:Ref Section]

Ricoh SP 3710DN Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printer fonts	PCL, PostScript
Printing colors	Black
Maximum duty cycle	- pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	300 sheets
Total output capacity	125 sheets
Maximum input capacity	550 sheets
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Power consumption (printing)	- W
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR
Sound pressure level (printing)	- dB
Product color	Black, White
Market positioning	Home & office
USB connector	USB Type-B
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Included cartridge capacity (black)	7000 pages

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm