Ricoh SP 3710DN Service Manual

Settings for @Remote Service (for Printer Models)
SM 2-9 M0C3/M0C4/M0C5/M0C6/M0C7
Installation
Error Codes
When other errors occur, check the following error code list.
SP menu > [@Remote] > [Remote Service] > [Instl: ErrorCode]
Caused by Operation Error, Incorrect Setting
Code Meaning Solution/ Workaround
-12003 Attempted registration without execution of a
confirmation and no previous registration.
Perform Confirmation before
attempting the Registration.
-12004 Attempted setting with illegal entries for
certification and ID2.
Check the ID2 of the machine.
-12006 A confirmation request was made after the
confirmation had been already completed.
Execute registration.
-12008 Update certification failed because mainframe
was in use.
Check the machine condition. If the
machine is in use, try again later.
Error Caused by Response from GW URL
Code Meaning Solution/ Workaround
-2387 Not supported at the Service Center
-2389 Database out of service
-2390 Program out of service
-2391 Two registrations for the same mainframe Check the registration condition of the
machine
-2392 Parameter error
-2393 External RCG not managed
-2394 Mainframe not managed
-2395 Box ID for external RCG is illegal.
-2396 Mainframe ID for external RCG is illegal.
-2397 Incorrect ID2 format Check the ID2 of the machine.
-2398 Incorrect request number format Check the Request No.

Ricoh SP 3710DN Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printer fonts	PCL, PostScript
Printing colors	Black
Maximum duty cycle	- pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	300 sheets
Total output capacity	125 sheets
Maximum input capacity	550 sheets
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Power consumption (printing)	- W
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR
Sound pressure level (printing)	- dB
Product color	Black, White
Market positioning	Home & office
USB connector	USB Type-B
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Included cartridge capacity (black)	7000 pages

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm