SICK Flexi Soft User Manual

SICK Flexi Soft

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O P E R A T I N G I N S T R U C T I O N S

Flexi Soft Modular Safety Controller

Hardware

Table of Contents

Questions and Answers:

C
Christopher GonzalezJul 27, 2025
What to do if SICK FX0-GENT suddenly no longer supplies data?
- D
  Damon LopezJul 27, 2025
  If your SICK FX0-GENT gateway, which previously worked after configuration, suddenly stops supplying data, it might be due to the IP address changing. If the FX0-GENT operates in slave mode and gets its IP address from a DHCP server, restarting either the FX0-GENT or the DHCP server could assign a different IP address unknown to the PLC. To resolve this, either assign a fixed IP address to the FX0-GENT or reserve a fixed IP address for it in the DHCP server using the MAC address of the FX0-GENT.
J
Julia ThompsonJul 31, 2025
Why is my SICK FX0-GENT Gateway not supplying data?
- J
  Jordan GarzaJul 31, 2025
  If your SICK FX0-GENT gateway isn't supplying data, it could be due to a few reasons: * The FX0-GENT might be configured for data transfer to a PLC, but Ethernet communication isn't established or is faulty. * There might be a duplicate IP address detected, meaning another device on the network has the same IP address. To fix this: 1. Establish at least one Ethernet connection. 2. Set up the Ethernet connection on the PLC side, check the Ethernet cabling, and verify the Ethernet connection settings on both the PLC and in the Flexi Soft Designer. 3. If Ethernet communication isn't needed, disable the Ethernet connections/PLC interfaces on the FX0-GENT. 4. Adjust the IP address and power cycle the device.
J
Joseph GarciaAug 4, 2025
What to do if SICK FX0-GENT/Flexi Soft system is in critical fault mode?
- K
  Kendra OrtizAug 5, 2025
  If the SICK FX0-GENT/Flexi Soft system is in critical fault mode, ensure the FX0-GENT is correctly plugged into the other Flexi Soft module. Check for any soiling or damage to the module connecting plug. Also, another Flexi Soft module may have an internal critical error. Try cleaning the connecting socket/plug, repowering the system, and checking the other Flexi Soft modules.
A
April HowardAug 9, 2025
Why is my SICK FX0-GENT in critical fault mode?
- S
  Savannah MaynardAug 9, 2025
  If your SICK FX0-GENT is in critical fault mode, it might be due to an internal device error, or the CPU firmware version not supporting Flexi Soft gateways. Try switching off the power supply of the Flexi Soft system and then switching it back on. Check the diagnostics messages using the Flexi Soft Designer. If the error persists, consider replacing the gateway.
S
Samantha IbarraAug 13, 2025
What to do if SICK FX0-GENT does not supply any data after configuration?
- E
  ecabreraAug 13, 2025
  If your SICK FX0-GENT isn't supplying data, ensure that you configure the FX0-GENT and download the configuration to the device. Wait for the configuration download to complete.
B
Bryan BassAug 17, 2025
What to do if SICK FX0-GENT does not supply any data because of disabled Ethernet communication interface?
- K
  Karen HuynhAug 17, 2025
  If the SICK FX0-GENT does not supply any data, ensure that at least one data set is activated and that an Ethernet communication interface is enabled.

SICK Flexi Soft Specifications

General

Safety Integrity Level (SIL)	SIL3
Performance Level (PL)	PL e
Programming	Flexi Soft Designer
Power Supply	24 V DC
Safety Protocols	PROFIsafe, CIP Safety
Protection Class	IP20
Number of I/Os	Configurable
Operating Voltage	24 V DC
Power Consumption	Depends on configuration
Dimensions (W x H x D)	Varies depending on the module configuration
Weight	Varies depending on the module configuration
Number of Safety Inputs	Configurable
Number of Safety Outputs	Configurable
Safety Standard	IEC 61508, IEC 62061, ISO 13849
Operating Temperature	0°C to +55°C
Response Time	< 10 ms (typical)
Storage Temperature Range	-25°C to +70°C
Relative Humidity	15 % ... 95 %, non-condensing

Summary

Safety information

General safety notes

Provides crucial safety warnings for integration and installation.

Intended use

Specifies the correct and incorrect applications of the safety controller.

Requirements for the qualification of personnel

Outlines the necessary expertise for handling the product.

Product description

Modules

Interfaces

Mounting

Mounting procedure

Electrical installation

Requirements to be met by the electrical installation

Outlines essential safety and compliance requirements for wiring.

Description of the terminals

Details the pin assignments and connections for various modules.

Wiring for the power supply to a Flexi Soft system

Connection of devices

Provides guidance on connecting sensors, actuators, and switches.

Configuration

Configuration of the safety controller

Explains the process of configuring the main safety controller.

Configuring connected devices

Configuration of EFI-enabled devices

Commissioning

Overall acceptance of the application

Outlines the steps for final system validation and acceptance.

Checks before initial commissioning

Describes pre-operation checks and safety inspections.

Operation

Module Status Messages

Maintenance

Regular thorough check of the safety function by qualified safety personnel

Device replacement

Troubleshooting

Response to errors

General guidance on handling malfunctions and errors.

Error states

Error displays shown by status LEDs, error messages, and troubleshooting measures

Lists error codes, causes, and corresponding troubleshooting steps.

Measures against common causes of error

Technical data

Maximum response time of the Flexi Soft system

Module Technical Specifications

Comprehensive technical data for each module type.

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