What to do if the browser does not find the SICK Gateway UE410-EN homepage during configuration?
- MMargaret RossAug 1, 2025
If the browser can't find the UE410-EN homepage during configuration, first ensure the UE410-EN has power. Then, verify the Ethernet wiring and network settings on your PC, correcting them if needed. Specifically, set the subnet mask on your PC to 255.255.0.0, which is the factory setting for the UE410-EN. Alternatively, use the Flexi Classic IP-Link software to scan the network for connected Flexi Classic modules and determine the network address. This issue may arise if the UE410-EN lacks power, isn't on the same physical network as the PC, the PC's TCP/IP settings use a different subnet mask, or the UE410-EN has a fixed or DHCP-assigned IP address that isn't recognized.