Chapter 3 Installing the TimeSource 3100
Unpacking the Unit
46 TimeSource 3100 User’s Guide 097-72020-01 Revision K – December 2005
Unpacking the Unit
Install the TimeSource 3100, using steps in the order given in this chapter. If you
encounter any difficulties during the installation process, contact Symmetricom
Global Services (SGS). Refer to the Technical Assistance section of the
Troubleshooting chapter for telephone numbers.
SGS includes Product Technical Support for technical information, and Customer
Service for information about an order, RMAs, and other information.
The TimeSource 3100 and accessories are packaged to protect from normal shock,
vibration, and handling damage.
Unpack and inspect the unit as follows:
1. Wear a properly grounded protective wrist strap or other ESD device.
2. Inspect the container for signs of damage. If the container appears to be
damaged, notify both the carrier and your Symmetricom distributor. Retain the
shipping container and packing material for the carrier to inspect.
3. Open the container, being careful to cut only the packaging tape.
4. Locate and set aside the printed information and paperwork that is included in
the container.
5. Remove the unit from the container and place it on an anti-static surface.
6. Locate and set aside small parts which may be packed in the container.
7. Remove the accessories from the container.
8. Remove the anti-static packaging from the unit and accessories.
9. Verify that the model and item number shown on the shipping list agrees with the
model and item number on the equipment. The item number can be found on a
label affixed to the TimeSource 3100. Contact your Symmetricom distributor if
the model or item number do not match.
Caution: To avoid electrostatic discharge (ESD) damage to parts
that are packaged with the TimeSource 3100, observe the
following procedures.