6. Troubleshooting
6.1 Overview of Troubleshooting
This manual contains the troubleshooting instructions for the
preconfigured AWS310‑SITE
options. The system may contain other customer-specific options. For more information, see
the appropriate delivery documents.
Some of the sensor troubleshooting instructions are not included in this manual but in their
own manuals. The sensor troubleshooting instructions included in this manual contain
additional information or are for third-party sensors (not manufactured by Vaisala).
6.2 Writing Problem Report
When troubleshooting the product, write a problem report including:
• What failed (what worked / did not work)?
• Where did it fail (location and environment)?
• When did it fail (date, immediately / after a while / periodically / randomly)?
• How many failed (only one defect / other same or similar defects / several failures in
one unit)?
• What was done when the failure was noticed?
• What was connected to the product and to which connectors?
• Input power source type, voltage, and list of other items (such as lighting, heaters, and
motors) that were connected to the same power output.
• Are all parts connected and grounded properly? Take a photo to help the
troubleshooting.
6.3
Generating TABLE Report
If there is no data coming to the displays, the station probably has problems either with
power or communication.
1. Open a service connection to the station.
2. In the terminal window, type the command TABLE.
Chapter 6 – Troubleshooting
117
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