13185L-002 Rev. A 1/24/06 110XiIIIPlus Maintenance Manual Page 3-17
Troubleshooting Section 3
Misregistration and
misprint of one to three
labels. Vertical drift in
top-of-form registration.
Media was pulled when motor
was not moving.
Open and close printhead so it
calibrates to find label length.
Printer in Rewind or Peel-Off
Mode turned on without media
or liner around rewind spindle.
Load media correctly for
Rewind or Peel-Off Mode.
Misadjusted media sensor. Place media sensor in proper
position.
Tolerances of the mechanical
parts and printer modes
create ±1 mm vertical drift
Use top position setting to
reposition top of form.
Calibrate if excessive.
Label jam in rear area of
printhead.
Upper media plate (snap
plate) needs cleaning.
Clean upper media plate
(snap plate).
Printed label feeds out
and then backfeeds,
immediately resting
under the printhead.
Printer set for Cutter Mode
with no cutter installed.
Set correct print mode.
Changes in parameter
settings did not take
effect.
Parameters set incorrectly. Cycle power. Reload factory
defaults. Set parameters and
save permanently.
If problem persists, there may
be a problem on the main
logic board.
Replace main logic board.
Missing LCD characters
or parts of characters.
LCD may need replacing. Run Power-On Self Test and
check that LCD displays all
characters.
ZPL sent to printer but
not recognized. Buffer
light remains on or
flashes.
Communications parameters
are incorrect.
Print communications
diagnostic label. Check for
format or overrun errors.
Reset communication
parameters.
Prefix and delimiter characters
set in printer do not match
those used in ZPL.
Set characters in the printer to
match ZPL format. If problem
continues, check ZPL format
for changed
^CC, ^CT, and ^CD.
Zebra protocol is on. Set protocol to none.
Table 3-3. Basic Troubleshooting (Continued)
Symptom Diagnosis Action
To Next Page
Loading...
Need help?
General
