Page 3-16 110XiIIIPlus Maintenance Manual 13185L-002 Rev. A 1/24/06
Section 3 Troubleshooting
Fine gray lines on blank
labels at angles.
Wrinkled ribbon. Refer to Wrinkled Ribbon
Symptom on page 3-16 of this
table.
Wrinkled ribbon Ribbon fed through machine
incorrectly.
Load ribbon correctly.
Ribbon supply spindle tension
needs adjusting.
Perform adjustments.
Incorrect burn temperature. Set burn temperature to
lowest setting possible for
good print quality.
Incorrect printhead pressure
or balance.
Set pressure to minimum
needed. Refer to printhead
balance adjustment and
printhead pressure
adjustment procedures.
Media not feeding properly;
walking from side to side.
Make sure media is snug by
adjusting media guide.
Strip plate needs adjusting. Perform adjustments.
Printhead needs realigning
with platen roller.
Perform adjustments.
Ribbon take-up spindle
tension needs adjusting.
Perform adjustments.
Three-point mount for ribbon
supply spindle needs
adjusting.
Perform adjustments.
Ribbon supply core slipping;
spindle blades need adjusting.
Perform adjustments.
Light printing or no
printing on left or right
side of label.
Printhead needs balancing. Adjust balance. See printhead
balance adjustment
procedures.
Misregistration or
skipped labels.
Improper sensor type
selected.
Perform media sensor
adjustments.
Misadjusted media sensors. Calibrate printer.
Improper spindle tensions. Perform spindle adjustments.
Improper ZPL format. Correct ZPL format.
Table 3-3. Basic Troubleshooting (Continued)
Symptom Diagnosis Action
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