16.4 PS8 controls not responding smoothly or settings not appearing accurate
1. Update the PS8 software
(See Section 7.6).
2. Update the PS8's operating rmware (See Section 8.0).
16.5 When using the EQ panel there are no sliders on the adjustment screen
1. To make an adjustment on the EQ panel you MUST have at least one channel check box selected
(See Section 12.6.2) to see the sliders and make any changes
16.6 Cannot retrieve settings from PS8
1. Check to make sure that you have connected your PC to the PS8.
2. Make sure the PS8 is turned on.
3. Password does not match between the PS8 and the PC. Go to the password utility panel
(See Section 10.4) and enter the proper password to retrieve the existing settings les from the PS8
or take it back to the dealer that did the tune for you to make changes.
16.7 USB conrmation light on software not ashing
1. Make sure that you have connected the PS8 to your PC via the USB cable
2. Do not use more than one USB cable 6' in length
3. make sure you have not accidently launched the PS8 software utility twice on your PC
4. Update your PS8 software utility
(See Section 7.6)
16.8 Temperature reading is displaying Celsius and not Fahrenheit
1. Check your desired setting in the preferences panel
(See Section 10.3.1)
16.9 Firmware update Failed (Display reads "Erase Failed..." during update process)
1. Check to make sure the PC is connected to the PS8 and that both are powered on.
2. Turn o your Software and the PS8 and follow the steps shown in
(See Section 8.0) exactly as
written..
• Press and engage the rmware update button on the PS8 main unit FIRST before entering
the rmware update utility in the software.
3. Do not use any USB more than 6' in length during a rmware update process. This is VERY
important as lengths greater than 6' can cause critical communication issues during this sensitive
update operation
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