Version 7.0 751 Mediant 3000
User's Manual 51. VoIP Status
Counter Description
GWAPP_NO_USER_RESPONDING (18)
GWAPP_NO_ANSWER_FROM_USER_ALERTED (19)
GWAPP_NORMAL_CALL_CLEAR (16) (when the call duration is
zero)
Number of Calls
Terminated due to
Forward
Indicates the number of calls that were terminated due to a call forward.
The counter is incremented as a result of the following release reason:
RELEASE_BECAUSE_FORWARD
Number of Failed Calls
due to No Route
Indicates the number of calls whose destinations weren't found. It is
incremented as a result of one of the following release reasons:
GWAPP_UNASSIGNED_NUMBER (1)
GWAPP_NO_ROUTE_TO_DESTINATION (3)
Number of Failed Calls
due to No Matched
Capabilities
Indicates the number of calls that failed due to mismatched device
capabilities. It is incremented as a result of an internal identification of
capability mismatch. This mismatch is reflected to CDR via the value of
the parameter DefaultReleaseReason (default is
GWAPP_NO_ROUTE_TO_DESTINATION (3)) or by the
GWAPP_SERVICE_NOT_IMPLEMENTED_UNSPECIFIED (79) reason.
Number of Failed Calls
due to No Resources
Indicates the number of calls that failed due to unavailable resources or
a device lock. The counter is incremented as a result of one of the
following release reasons:
GWAPP_RESOURCE_UNAVAILABLE_UNSPECIFIED
RELEASE_BECAUSE_GW_LOCKED
Number of Failed Calls
due to Other Failures
This counter is incremented as a result of calls that failed due to reasons
not covered by the other counters.
Average Call Duration
(ACD) [sec]
The average call duration (ACD) in seconds of established calls. The
ACD value is refreshed every 15 minutes and therefore, this value
reflects the average duration of all established calls made within a 15
minute period.
Attempted Fax Calls
Counter
Indicates the number of attempted fax calls.
Successful Fax Calls
Counter
Indicates the number of successful fax calls.
51.7 Viewing Registered Users
You can view SAS and SBC users listed in the device's Users Registration database. The
list shows each Address of Record (AOR) and its corresponding contact. The contact's
registration status is also shown:
"Active status:1" indicates that the contact has been successfully registered and thus,
calls can be routed to it.
"Active status:0" indicates that the device has recently received a REGISTER request
from the contact, but the contact has yet to be registered. The device removes the
contact from the database if no response is received within 10 seconds from the
proxy/registrar server.
An AOR is a SIP or SIPS URI that points to a domain with a location service that can map
the URI to another URI (contact) where the user might be available. A contact is a SIP URI