Avery Dennison SNAP 500 - Cut and Stacker Functionality Issues

User’s Manual—SNAP™ 500 Gen 1 and Gen 2 89
Classification: Avery Dennison - Public
9.4 Cut / Stack
Problem
Probable Cause
Corrective Action
Machine fails to cut
labels (the rotary
knife does not rotate).
1) The knife is disabled.
1) Enable the knife in the setup menu via the
Remote Control / Display Module section
7.0, or through the Virtual Control / Display
in PCMate Platinum section 8.0.
2) Cut count is set to “0” in the
Design File.
1) Refer to the PCMate software manual.
The stacker platform
fails to run.
1) The stacker cable is
disconnected.
1) Power off the machine and insert the
stacker cable in the stacker port.
Labels will not stack.
1) Stacker is not operating.
1) Be sure the nip roller is free to rotate.
2) Stacker position on the
machine too high or too low.
1) Move the toggle switch to the opposite
position.
3) Incorrect position platform
bed angle.
4) Static brush height too high
or too low
1) Use the pull pin to change the platform
angle.
1) Adjust height of static brush on exit nip
rollers.
Knife does not cut
completely through.
1) Knife blade shear is
misaligned.
1) Refer to section 6.4, Knife Shear
Adjustment.
Knife will not cut.
1) Knife blades are dull.
1) Refer to section 5.4.1, Removing and
Replacing the Knife assembly.
IF THE RECOMMENDED CORRECTIVE ACTIONS DO NOT
RESOLVE THE PROBLEM (S), CONTACT YOUR LOCAL
AVERY DENNISON REPRESENTATIVE.
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