TWIN – Use and maintenance instruction manual
Chap. 5
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5.12.2 Connecting the machine for teleservice
During telephone service interventions, if necessary, the machine may be connected for teleservice over
a phone call connection (ISDN, ADSL, HDSL). The following page shows a connection logical diagram.
Except as described in the previous section “Intervention procedure”, when performing the intervention
(STEP C) the person in charge for customer’s safety, and also the authorized technical personnel, must
take into account the risk of machine movements, remotely controlled by the technical personnel of the
manufacturer, Paolino Bacci S.r.l.
TELESERVICE CONNECTION
During the normal operation of the machine, the teleservice must be disconnected and deactivated. The
teleservice connection is always initiated following a request made by the customer, and only after
intervention safety and coordination between customer’s personnel and technical personnel of the
manufacturer, Paolino Bacci S.r.l., has been organized.
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