Bacci Twin - 2.16.14 Residual risks during interventions of telephone support and remote assistance; 2.16.14.1 Telephone support and remote assistance interventions - (Risk ID: 19.01)

TWIN – Use and maintenance instruction manual
Chap. 2
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2.16.14 Residual risks during interventions of telephone support and remote
assistance
2.16.14.1 Telephone support and remote assistance interventions - (Risk ID: 19.01)
IDENTIFICATION RISK ASSESSMENT
Stage: Troubleshooting and repair
Person: Maintenance technician
Area: Z00 All areas
Initial risk: AVERAGE
Residual risk: AVERAGE
PLr (EN 13849): -
SIL (EN IEC 62061): -
ACCIDENT SCENARIO
Consequence:
1.0 Various mechanical hazards
Situation:
Troubleshooting interventions via telephone support with the manufacturer’s
customer service, and machine control logic possibly connected to teleservice
lines, with possibility of remote control.
Event:
Various hazards arising from unexpected machine movements.
Body part:
Whole body.
RESIDUAL RISK
During troubleshooting interventions via telephone support with the manufacturer’s customer service,
and machine control logic possibly connected to teleservice lines, with possibility of remote control,
several residual risk remains, resulting from unexpected movements of the machine.
REDUCTION MEASURES
Mechanical:
-
Electrical:
-
Informative:
Troubleshooting interventions must exclusively be carried out by specialized and
authorized maintenance technicians. It is mandatory to coordinate troubleshooting
activities with the technicians from the manufacturer’s technical support service.
Follow the procedure described in the instruction manual.
Pictograms:
-