Canon Laser Class 810 - Page 305

11-15
Troubleshooting
Error Code Description Action
#0752 The SMTP server name or POP
server name for e-mail is not
correct, or the server is not
functioning.
– Check the SMTP server name,
domain name, POP server name,
and e-mail address in <E-MAIL/
I-FAX> in <NETWORK SETTINGS> in
<SYSTEM SETTINGS>.
–
The domain name or e-mail
address may not be set.
– Check that the SMTP server is
operating properly.
–
The network is down.– Check the network status.–
#0753 A TCP/IP error occurred while sending
an e-mail message. (Socket, Select
error, etc.)
Check the network cables and
connectors. If the machine still does
not operate normally, turn the main
power OFF, and then back ON.
#0755 You cannot send jobs because
TCP/IP is not functioning correctly.
– Check <TCP/IP SETTINGS>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS>.
–
The IP address is not set.– Check <TCP/IP SETTINGS>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS>.
–
When the machine was turned ON,
an IP address was not assigned to
the machine by the DHCP, RARP, or
BOOTP server.
– Check <TCP/IP SETTINGS>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS>. Or wait a
while, and then try sending again.
–
#0801 A timeout error occurred while the
machine was communicating with
the SMTP server to send an e-mail
message.
– Check that the SMTP server is
functioning normally, or check the
network status.
–
The SMTP server returned an
error while trying to connect. The
destination is not correct. An error
occurred on the server side during
transmission to a file server.
– Check that the SMTP server is
functioning normally. Check
the network status. Check the
destination setting. Check the
status and setting of the file server.
–
#0802 The name of the SMTP server or
POP server in <E-MAIL/I-FAX>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS> is incorrect.
– Check the name of the SMTP server
or POP server in <E-MAIL/I-FAX>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS>.
–
The DNS server name in <DNS
SETTINGS> in <TCP/IP SETTINGS>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS> is incorrect.
– Check the DNS server name
in <DNS SETTINGS> in <TCP/
IP SETTINGS> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS>.
–
Connection to the DNS server
failed.
– Check that the DNS server is
functioning normally.
–