Troubleshooting
11-16
Error Code Description Action
#0804 You have no permission to access the
folder.
Change the setting on the server to
enable access to the folder.
#0806 An incorrect user name or
password was specified for the
sending of a file to a file server.
– Change the user name or
password.
–
An incorrect destination was
specified for the sending of an e-
mail message.
– Check the e-mail address.–
#0808 A timeout error occurred while the
machine was communicating with
the FTP server.
The FTP server returned an error
while trying to connect. The
destination is not correct. An error
occurred on the server side during
transmission.
–
–
Check that the FTP server is
functioning normally. Check the
network status.
Check that the FTP server is
functioning normally. Check
the network status. Check the
destination setting. Check the
status and setting of the file server.
–
–
#0810 The POP server returned an error
during the connection.
A timeout error occurred on the
server while connecting to the POP
server.
–
–
Check the POP Server name in
<E-MAIL/I-FAX> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS>.
Confirm that the POP server is
functioning normally. Check the
network status.
#0812 The POP password setting is incorrect. Check the POP Server password
in <E-MAIL/I-FAX> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS>.
#0813 The POP Server name setting is
incorrect.
Check the POP Server name in
<E-MAIL/I-FAX> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS>.
#0818 You have received data that cannot
be processed (cannot print the
attached file).
Check the settings and ask the sender
to resend the data.
#0819 You have received data that cannot
be processed (MIME information is
incorrect).
Check the settings, and then ask the
sender to resend the data.
#0820 You have received data that cannot
be processed (BASE 64 or uuencode is
incorrect).
Check the settings, and then ask the
sender to resend the data.
#0821 You have received data that cannot
be processed (TIFF analysis error).
Check the settings, and then ask the
sender to resend the data.