Citrix SD-WAN Platforms
• Power Cycle System—Turn o the appliance, and then turn it back on.
4. Click Perform Action.
Troubleshooting Tips
June 19, 2020
While most installations complete smoothly, some installations require knowledge of the appliance’s
internal structure or the use of little-known features before you can perform more monitoring and
troubleshooting. These troubleshooting tips provide information and techniques that allow a more
in-depth analysis of the appliance.
Understanding internal addresses
Some reports show addresses on the private subnets within the SD-WAN 4100/5100, so it’s good to
know what these addresses mean. These subnets connect the virtual machines together, without
connecting to external ports.
All these addresses are on the local link subnet 169.254.0.0/16, described in RFC3927. This address
space is segmented into three partly overlapping subnets: system management, private traic, and
accelerator management subnets.
Virtual machines in the SD-WAN 4100 and 5100. The system management subnet is not shown in this
diagram. The traic shaper manages traic from all accelerators and is controlled via the accelerator
GUI.
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