Compaq AlphaServer ES40 User Manual

SRM Console Diagnostics 4-11
4.5 crash
The SRM crash command forces a crash dump to the selected device for
UNIX and OpenVMS systems.
P00>>> crash
CPU 0 restarting
DUMP: 19837638 blocks available for dumping.
DUMP: 118178 wanted for a partial compressed dump.
DUMP: Allowing 2060017 of the 2064113 available on 0x800001
device string for dump = SCSI 1 1 0 0 0 0 0.
DUMP.prom: dev SCSI 1 1 0 0 0 0 0, block 2178787
DUMP: Header to 0x800001 at 2064113 (0x1f7ef1)
device string for dump = SCSI 1 1 0 0 0 0 0.
DUMP.prom: dev SCSI 1 1 0 0 0 0 0, block 2178787
DUMP: Dump to 0x800001: .......: End 0x800001
device string for dump = SCSI 1 1 0 0 0 0 0.
DUMP.prom: dev SCSI 1 1 0 0 0 0 0, block 2178787
DUMP: Header to 0x800001 at 2064113 (0x1f7ef1)
succeeded
halted CPU 0
halt code = 5
HALT instruction executed
PC = fffffc0000568704
P00>>>
Use the crash command when the system has hung and you are able to halt it
with the Halt button or the RMC halt in command. The crash command
restarts the operating system and forces a crash dump to the selected device.
•
See the OpenVMS Alpha System Dump Analyzer Utility Manual for
information on how to interpret OpenVMS crash dump files.
•
See the Guide to Kernel Debugging for information on using the Tru64
UNIX Krash Utility.

Compaq AlphaServer ES40 Specifications

General

Manufacturer	Compaq
Model	AlphaServer ES40
Number of Processors	1 to 4
Memory Type	DDR SDRAM
Operating System	OpenVMS, Tru64 UNIX, Linux
Release Year	2000
CPU Speed	500 MHz to 1 GHz
Memory	Up to 32 GB
Storage	SCSI
Network	10/100/1000Base-T Ethernet
Form Factor	Rack-mounted

Summary

Chapter 1 System Overview

1.1 System Architecture

Describes the switch-based interconnect system that maintains constant performance.

1.8 Memory Architecture and Options

Explains the memory bus structure and available memory options.

1.10 Remote System Management Logic

Explains the System Power Controller (SPC) and RMC components.

Chapter 2 Troubleshooting

2.1 Questions to Consider

Lists questions to ask the system manager before troubleshooting.

2.3 Service Tools and Utilities

Lists available tools for testing, diagnosis, and recommendations.

Chapter 3 Power-Up Diagnostics and Display

3.1 Overview of Power-Up Diagnostics

3.2 System Power-Up Sequence

Details the step-by-step power-up sequence illustrated in a figure.

3.4 Power-Up Error Messages

Lists error messages displayed by RMC, SROM, and SRM at power-up.

3.5 Forcing a Fail-Safe Floppy Load

3.6 Updating the RMC

Chapter 4 SRM Console Diagnostics

4.1 Diagnostic Command Summary

Summarizes SRM diagnostic and related commands.

4.4 clear_error

4.5 crash

4.14 memtest

4.18 show error

Reports errors logged in FRU EEPROMs.

4.19 show fru

4.21 sys_exer

Chapter 5 Error Logs

5.1 Error Log Analysis with Compaq Analyze

Describes Compaq Analyze for determining hardware failure causes.

5.2 Fault Detection and Reporting

5.5 Windows NT Error Logs

Chapter 6 System Configuration and Setup

6.1 System Consoles

Describes system console programs in flash ROM.

6.2 Displaying the Hardware Configuration

6.3 Setting Environment Variables for Tru64 UNIX or OpenVMS

6.4 Setting Up a System for Windows NT

Guides on setting date, time, and hard disks before NT installation.

6.8 Setting SRM Security

Explains setting SRM security using password and secure commands.

6.9 Setting Windows NT Security

Describes password protection for Windows NT setup and startup.

6.10 Configuring Devices

6.11 Switching Between Operating Systems

Chapter 7 Using the Remote Management Console

7.1 RMC Overview

Provides an overview of RMC functions for system monitoring and control.

7.2 Operating Modes

7.4 Connecting to the RMC CLI

Details how to connect to the RMC command-line interface.

7.6 RMC Command-Line Interface

Lists RMC commands for system setup and management.

7.7 Resetting the RMC to Factory Defaults

7.8 Troubleshooting Tips

Lists possible causes and solutions for RMC troubleshooting.

Chapter 8 FRU Removal and Replacement

8.1 FRUs

8.5 Power Supply

8.7 Hard Disk Drives

8.8 CPUs

Explains how to add or replace CPU cards.

8.9 Memory DIMMs

Details how to replace memory DIMMs and MMBs.

8.10 PCI Cards

Describes installing or replacing PCI cards.

8.16 System Motherboard

Explains how to remove the system motherboard.

Appendix A SRM Console Commands

4-1 SRM Commands Used on ES40 Systems

Lists frequently used SRM console commands.

Appendix E Isolating Failing DIMMs

E.1 Information for Isolating Failures

E.2 DIMM Isolation Procedure

Provides a procedure to isolate a failing DIMM.