Compaq AlphaServer ES40 User Manual

7-32 Compaq AlphaServer ES40 Service Guide
7.8 Troubleshooting Tips
Table 7–3 lists possible causes and suggested solutions for symptoms
you might see.
Table 7–3 RMC Troubleshooting
Symptom Possible Cause Suggested Solution
You cannot connect to
the RMC CLI from the
modem.
The RMC may be in
Soft Bypass or Firm
Bypass mode.
Issue the show
com1_mode command
from SRM and change the
setting if necessary. If in
Soft Bypass mode, you can
disconnect the modem
session and reconnect it.
The terminal cannot
communicate with the
RMC correctly.
System and terminal
baud rates do not
match.
Set the baud rate for the
terminal to be the same as
for the system. For first-
time setup, suspect the
console terminal, since the
RMC and system default
baud is 9600.
RMC will not answer
when the modem is
called.
Modem cables may be
incorrectly installed.
Check modem phone lines
and connections.
RMC remote access is
disabled or the modem
was power cycled since
last being initialized.
From the local serial
terminal or VGA monitor,
enter the set password
and set init commands,
and then enter the enable
remote command.
The modem is not
configured correctly.
Modify the modem
initialization string
according to your modem
documentation.

Compaq AlphaServer ES40 Specifications

General

Brand	Compaq
Model	AlphaServer ES40
Category	Server
Language	English