Compaq AlphaServer ES40 User Manual

Using the Remote Management Console 7-33
Table 7–3 RMC Troubleshooting (Continued)
Symptom Possible Cause Suggested Solution
RMC will not answer
when modem is called.
(continued from
previous page)
On AC power-up, RMC
defers initializing the
modem for 30 seconds to
allow the modem to
complete its internal
diagnostics and
initializations.
Wait 30 seconds after
powering up the system
and RMC before
attempting to dial in.
After the system is
powered up, the COM1
port seems to hang or
you seem to be unable
to execute RMC
commands.
There is a normal delay
while the RMC completes
the system power-on
sequence.
Wait about 40 seconds.
New escape sequence
is forgotten.
RMC console must be
reset to factory defaults.
During a remote
connection, you see a
“+++” string on the
screen.
The modem is confirming
whether the modem has
really lost carrier. This is
normal behavior.
The message
“unknown command”
is displayed when you
enter a carriage return
by itself.
The terminal or terminal
emulator is including a
line feed character with
the carriage return.
Change the terminal or
terminal emulator
setting so that “new
line” is not selected.

Compaq AlphaServer ES40 Specifications

General

Brand	Compaq
Model	AlphaServer ES40
Category	Server
Language	English