Troubleshooting 2-13
2.4
Information Resources
Many information resources are available, including tools that can be
downloaded from the Internet, firmware updates, a supported options
list, and more.
2.4.1 Compaq Service Tools CD
The Compaq Service Tools CD-ROM enables field engineers to upgrade
customer systems with the latest version of software when the customer does
not have access to Compaq Web pages.
The CD-ROM Web site is:
http://caspian1.zko.dec.com/service_tools/
2.4.2 AlphaServer ES40 Service HTML Help File
The information contained in this guide, including the FRU procedures and
illustrations, is available in HTML Help format as part of the Maintenance Kit
(QZ-01BAB-GZ).
2.4.3 Alpha Systems Firmware Updates
The AlphaBIOS firmware for Windows NT and the SRM firmware for Tru64
UNIX and OpenVMS reside in the flash ROM on the system motherboard. You
can obtain the latest system firmware from CD-ROM or over the network.
Quarterly Update Service
The Alpha Systems Firmware Update Kit CD-ROM is available by subscription.
Alpha Firmware Internet Access
•
You can obtain Alpha Firmware updates from the World Wide Web from the
following Web site:
http://ftp.digital.com/pub/Digital/Alpha/firmware/readme.html
The README file describes the firmware directory structure and how to
download and use the files.
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