Troubleshooting Guide
SmartDate X40 BFSE Version 1.0 Feb 2011
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Print Warnings
2100 Image not ready
Controller failed to provide an image for printing in the
available time. Warning message to be cleared by operator
action
2101 Missed print*
A required print has been missed. Probable cause: Print Go
received before print cycle complete. Warning message to be
cleared by operator action
2102 Truncated print
A print was truncated. Check image length and start/end
borders. Warning message to be cleared by operator action
2103 Cropped print
Contents of image do not fit within the image area. Warning
message to be cleared by operator action
2104
Max print width
exceeded
Image width exceeds the max print width setting. Warning
message to be cleared by operator action
2105
Cancelled print
auto discarded
A print was automatically discarded. The print could not be
completed due to low substrate speed. Warning message to
be cleared by operator action
2106 Offset truncated
The print position offset was reduced to ensure the printed
image was not cropped. Warning message to be cleared by
operator action
2107
Substrate over
speed
Reduce substrate speed Reduce substrate speed. Warning
message to be cleared by operator action
2108
Substrate under
speed
Increase substrate speed. Warning message to be cleared by
operator action
2109 Low ribbon
A new Ribbon will be required soon. Warning message to be
cleared by operator action or new ribbon fitted
2110
Low ribbon
tension corrected
during print
Adjustments were made to correct the ribbon tension during a
print
2111
End of ribbon
detected
The end of ribbon sensor has detected the end of the ribbon
2112
End of ribbon
sensor
The end of ribbon sensor requires calibration
2113
Relative Motion
Missed Print
Substrate moving when print go received
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