Troubleshooting Guide
SmartDate X40 BFSE Version 1.0 Feb 2011
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Corrupted Image
Possible Cause Action Notes
1 Fault / Warning
Ö
Check/clear faults or warnings on
the Controller
Ö
There may be warnings or faults captured in the
Event Log that help to diagnose the cause of the
fault.
Firmware faults Page 133
F
irmware warnings Page 137
Event log P
age 191
2 Image
Ö
Reselect the image.
Delete the image from the
SmartDate X40 and download it
again.
Ö
Files can be deleted via thedisplay’s or CoLOS
Control
3 Database
Ö
Clear the database and
download the job again.
Ö
The database can be deleted on the Controller or
by CoLOS Control
4
SmartDate X40
Controller
Ö
Replace the Controller PCB or
the Controller.
Ö
Replacing the Controller PCB / Controller will fix
any faults
Replacing the Controller PCB Page
228
Replacing the Controller Refer to the Users
Manual
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